Founder profile

Forrest Surprenant

Business-Management Consultant · Full-Stack Software Engineer · AI Automation Architect

10+ years shipping production software. Since 2023 I have also built self-hosted agentic-AI platforms. They run on the Model Context Protocol (MCP). I embed in the real stack of a business. There I ship autonomous multi-agent systems. I ship LLM tool-use integrations too, plus workflow automation. All of it runs in production. None of it is a demo. I focus on real estate and property management.

I’m a business-management consultant and software engineer. I build software that runs the business, not just software the business runs. I spent over a decade in enterprise engineering. That work ran from defense-grade systems to public-sector microservices. It taught me where real operations break. Now I design self-hosted platforms and AI agents that close those gaps. They live inside the client’s own stack. I focus on real estate and property management.

At NLMA I built and self-host 7+ MCP servers and 40+ live services. They open up 20+ SaaS and data platforms as OAuth 2.1-secured tools. LLM agents call those tools directly. Autonomous multi-agent systems run on top of them. Those agents handle triage, reconciliation, and code fixes end to end. Human-in-the-loop guardrails keep them in check.

Most AI never makes it into production. My edge is the opposite. I’m a forward-deployed engineer who ships working, self-hosted AI systems. Clients own all of it: the code, the infrastructure, and the outcomes.

LocationWarrenton, VA
Experience10+ years
FocusReal estate & property-management tech · Agentic AI · MCP
Available forOperations consulting, fractional AI engineering & forward-deployed builds
ClearancesTS/SCI (CI poly) & DHS Public Trust · inactive
Reach meforrest@nlma.io · +1 571 200 2032
Career

Professional experience.

2018 to PresentNext Level Management Advisors LLC
Luray, VA

Managing Partner & Principal Consultant

AI automation & custom software

  • Built and self-host 7+ Model Context Protocol (MCP) servers. They back 40+ live services. Those servers open up 20+ SaaS and data platforms as OAuth 2.1-secured tools. LLM agents call the tools on their own.
  • I have built autonomous multi-agent systems. They triage issues and reconcile finances. They fix code and run multichannel messaging end to end. Each one runs in production. Human-in-the-loop guardrails sit behind it. These are not chatbots or demos.
  • Work as a forward-deployed engineer. My clients are in property-tech, real estate, and finance back-office. I embed in each client’s own stack. From there I ship self-running systems. Those include owner statements and payout reconciliation. They also cover delinquency reports and due-diligence pipelines. Clients own 100% of the code and the infrastructure.
  • Direct short- and long-term property-management operations. I merge booking, banking, and ledger systems. They all feed one source of truth.
  • I advise clients on entity structuring. Also on tax and asset protection. Also on system automation and cash flow.
Mar 2020 to Mar 2022Virginia Systems & Technology, Inc.
Warrenton, VA (Vint Hill)

Software Developer

National-defense software

  • Built and improved software tools for national-defense missions. The work met strict defense-industry standards.
  • Worked on a cross-functional team. We shipped good software, and we shipped it on time.
  • Held a TS/SCI clearance with CI polygraph. I kept top-tier security on all of my projects.
2018 to 2022Fidum Company
Fairfax, VA

President, CEO & Treasurer

Small-business & real-estate acquisition

  • Led a team of 5. The team bought small businesses and real estate. It financed them too.
  • Raised capital. Built strategic plans. They met profit, margin, and operations targets.
  • Ran the technical and business sides of client work. Ran daily finance too. That meant budgets, bank reconciliations, and reports.
Jan 2017 to Mar 2020Unisys
Blue Bell, PA

Senior Software Engineer

Enterprise microservices

  • Built asynchronous RESTful microservices in .NET Core. Also built single-page apps in Angular / Material. They sat on a microservice architecture.
  • Used domain-driven design (DDD) to refactor ASP.NET MVC code. That made it far easier to maintain.
  • Supported mission-critical systems for U.S. Customs & Border Protection (CBP). The work was on the BEAGLE contract. I used object-oriented design and proven patterns.
  • Shipped in an Agile/SCRUM team. Ran functional and performance testing. I ran the backlog too.
  • Won an award for my Section 508 work. I brought the user interfaces into full accessibility compliance.

Angular 7 · Material · Knockout (MVVM) · TypeScript · JavaScript · jQuery · Karma · SASS · node.js · C# · LINQ · ASP.NET MVC · T-SQL

Sep 2013 to Dec 2016Silvertech
Manchester, NH

Software Engineer

Web applications & integrations

  • Designed, built, and debugged web apps in ASP.NET and C#. They were built for high performance and high availability.
  • Wired apps into outside APIs. Those included iContact, Authorize.net, and Bullhorn.
  • Built IIS extensions to manage and watch web apps. The same tools made hosting simpler.
  • Built and ran mobile apps for iOS and Android. They ran on the Xamarin platform.
  • I owned it all: business analysis, development, QA, docs, and delivery. I shipped on time and under budget.

C# · LINQ · T-SQL · PHP · JavaScript · jQuery · SASS · node.js · ASP.NET Web Forms / MVC · Angular

2006 to 2013Earlier
New Hampshire

Computer Technician / Technology Consultant

St. John’s Regional School · Private Contractor

  • Network manager for 200+ users on Microsoft Active Directory. Built and ran the computer labs. Also the printers and routers.
  • Set up and supported point-of-sale systems for small businesses. I did the same for their end-user devices.
Toolkit

Technical skills.

AI & Agents
MCP serversMulti-agent orchestrationLLM tool-use RAG / pgvectorEmbeddingsFunction calling OAuth 2.1 agent authn8n FastMCP / PythonGuardrails & eval
Languages
C#TypeScriptJavaScript PythonJavaC++ T-SQLMySQLPHP
Frameworks & Web
.NET CoreASP.NET MVCEntity Framework Angularnode.jsREST SOAPHTMLSASS
Cloud & DevOps
DockernginxLinux systemdIISGit MS SQL Server
Education

Foundations.

2015

B.S., Computer Engineering Technology

University of New Hampshire · Manchester, NH

I graduated with Honors. The school named me a University Scholar. Improved speech-to-text accuracy 14% using Sphinx and Hidden Markov Models.

2013

A.S., Computer Engineering Technology

New Hampshire Technical Institute · Concord, NH

Designed and programmed integrated circuits. Programmed PLCs for robotic assembly-line arms.

Last reviewed: .

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