By accessing this website at nlma.io (the “Site”), operated by Next Level Management Advisors LLC (“NLMA,” “we,” “us”), you agree to these Terms of Use.
You may use the Site for lawful, informational purposes. You agree not to misuse the Site, attempt to disrupt it, or access areas or data you are not authorized to access.
The content, design, and marks on this Site are owned by NLMA or its licensors and may not be copied or reused without permission, except as allowed by law.
The Site and its content are provided “as is” without warranties of any kind. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
To the maximum extent permitted by law, NLMA is not liable for any indirect, incidental, or consequential damages arising from your use of the Site.
Booking a consultation authorizes your card; it does not charge it. An authorization reserves funds without moving them. A free introductory consultation authorizes $112.50, which is a 15-minute increment of advisory time at our standard $450/hour rate. A paid advisory consultation authorizes the fee quoted to you on the booking page before you enter any card details.
Booking requests a time; it does not confirm one. Your time is held while Forrest Surprenant reviews the request. If he confirms, you receive a calendar invitation by email. If he declines, the authorization is released, nothing is charged, and we tell you so you can pick another time.
To keep the authorization valid through the date of your consultation, we store your card as a payment method on file and may re-authorize it shortly before the call. If a re-authorization does not succeed, we will ask you to reconfirm your card; a consultation we are unable to secure may be cancelled.
Consultations are held on Google Meet and are transcribed. After the call, the transcript is analyzed to determine whether the time was introductory discussion or billable advisory work, and any capture is made automatically on that basis, without a further review step. Two limits always apply: we never capture more than the amount authorized, and where the analysis is inconclusive the authorization is released rather than captured. You may dispute any capture by writing to info@nlma.io. Transcripts are retained as business records for as long as reasonably necessary for billing, dispute resolution, and our legal obligations, and are handled in accordance with our Privacy Policy.
These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules.
Questions about these terms? Use our contact form.
These terms are provided for the NLMA marketing website and are not legal advice.